AIM AI-Powered Policy Assistant
Reducing HR workload by 85% through intelligent automation
Executive Summary
Business Challenge
HR team handling 800+ monthly policy queries, resulting in 24-48 hour response delays and 40% of HR time spent on routine inquiries.
AI Solution
Slack-integrated AI assistant leveraging RAG architecture with vector search and Gemini LLM for instant policy retrieval.
Business Impact
85% reduction in HR workload, 95% accuracy rate, and 2.1-second average response time with 24/7 availability.
What's the parental leave policy for new fathers?
New fathers are entitled to 12 weeks of paid parental leave, which can be taken within the first year after birth. Leave can be taken consecutively or in blocks with manager approval.
Performance Metrics
Workload Reduction
Decrease in HR routine query handling
Response Time
Average query resolution time
Accuracy Rate
Correct policy information delivery
Operational Excellence
Monthly Queries
Automated resolution
Availability
Continuous service
User Satisfaction
Employee feedback
Escalation Rate
Complex queries to HR
Technical Architecture
System Architecture
Document Processing
Vector Database
Query Processing
LLM Processing
HR Escalation
Slack Interface
Technology Stack
Slack
User Interface
Python
Backend Processing
Qdrant
Vector Database
Cloud Functions
Serverless Compute
BigQuery
Analytics & Logging
Gemini
Large Language Model
Business Impact
Executive Summary
Challenge
HR team overwhelmed with 800+ monthly policy queries, causing 36-hour response delays
Solution
AI-powered Slack assistant with intelligent document retrieval
Key Results
Operational Transformation
Before Implementation
AI Implementation
After Implementation
Key Transformation Metrics
Instant answers,
not instant coffee.
Our AI assistant delivers policy information faster than you can brew your morning coffee.
Is there any training reimbursement policy?
Yes, we have a professional development reimbursement policy (up to $2,000 annually) for courses relevant to your role. Requires original receipts and completion within six months. See Employee Handbook sections 8.14-8.15.
Thanks! That's exactly what I needed.
You're welcome! Feel free to ask if you have any other questions.
Team Efficiency
Workload optimization
Response Speed
Lightning fast
Accuracy Rate
Verified responses
Operational Excellence
Monthly Queries
Automated
Availability
Always on
Satisfaction
User rating
Escalation
To HR team
Implementation Success
Transforming workplace efficiency through intelligent automation